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Curtain Critters were placed in the heart of Josephine Scolletta during the
winter of 1998. Our first critters were born from the love and appreciation
of all animals, large and small, with the fun and smiles they bring.
From that moment on, they continue to capture our hearts,

and the hearts of all who see them!
Curtain Critters Inc. is a worldwide online retailer/wholesaler of
unique plush curtain tieback toys, plush puppets, and plush animal toys.
Each Curtain Critter is lovingly created to bring happiness to children of
all ages, in any occasion, all year long for as long as
they own them!
Curtain Critters Inc. customers are a combination of general consumers,
e-commerce "virtual" retailers as well as traditional "brick and mortar"
retailers ranging from large retail chains to small family businesses
to individuals. Based upon our diverse customer base we have the
ability to ship orders ranging from a single item to entire
both nationally and internationally.
Our goal is to provide a safe/friendly environment where adults and kids
alike can shop together. Easy store navigation, and all Critters are
shipped directly to your home quick and secure.
- WTS Toy Review - Verified Merchant - Able Play Review
* Windows and curtains not included.
Return Policy
Curtain Critters online purchases may be returned within 30 days
of receipt. Please send returns to Curtain Critters Return Center.
All merchandise must be in new and unused condition and in
the original packaging.
  A refund of the price of the item(s) and any applicable
taxes will be issued in the original form of payment
used to purchase the item (excluding shipping charges).
Please note that this also applies to items received
as gifts. If you return a gift, the purchaser will
receive a refund in the original form of payment
they used to make the purchase.
Damaged, Defective or Incorrect Items
If you return a damaged, defective or incorrect item(s) to the
return center, you will receive a refund. You may then choose
to purchase a replacement item.
Please contact our customer service team before returning
any item(s) to us.
Refund Method
Refunds will be in the same form as original purchase.
If the item(s) is a gift, the person who originally made
the purchase will receive a refund.
Curtain Critters reserves the right to refuse any returns
COD Orders
We do not accept COD orders at this time.
Please follow the instructions below when packing and sending
your product(s) for return. It is important to note that the

instructions below must be followed to allow us the
opportunity to process your return.
  - Pack the item(s) carefully so it will not be damaged
during the shipping process.
  - Include a copy of the packing slip. We will not be able
to process a return for any shipment received
without a packing slip.
  - Use a secure shipping method to send the item(s)
so it may be tracked. For example, if you are
sending it through the United States Postal Service,
please send via certified mail. We are not responsible
for item(s) lost during shipping, and cannot process
your return until the item(s) are received.
  - Unless a different return address is specified on your
packing slip, all item(s) should be sent to the
following return center address:
  Curtain Critters Inc.
Return Center

2621 Stonegate Drive
Jacksonville, FL 32223
  Customer Satisfaction
  If for any reason you are not completely satisfied please
contact: Curtain Critters Customer Service at 904.576.5068
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We would love to hear from you!
Please tell us what you think, send us your comments,compliments or ideas
to comment@curtaincritters.com
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© Copyright 2015 Curtain Critters Inc. All rights reserved