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Curtain
Critters were placed
in the heart of Josephine Scolletta in the
winter of 1998. Our first critters were born from the love and appriciation
of all animals, large and small, with the fun and smiles they bring.
From that moment on, they continue to capture our hearts,
and
the hearts of all who see them!
Curtain Critters Inc. is a worldwide online retailer/wholesaler of
unique plush curtain tieback toys.
Each
Curtain Critter is lovingly created to bring happiness to
children of
all ages, in any occasion, all year long for as long as they own
them! |
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Curtain
Critters Inc. customers are a combination of
general consumers,
e-commerce "virtual" retailers as well
as traditional "brick and mortar"
retailers ranging from large retail chains to
small family businesses
to individuals. Based upon our diverse customer
base we have the
ability to ship orders ranging from a single
item to entire truckloads
both nationally and internationally. |
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Our goal is to
provide a safe/friendly environment where adults and kids alike can
shop together. Easy store navigation, and all Critters are
shipped directly to your home quick and secure. |
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| - WTS
Toy Review |
-
Verified Merchant |
-
Able Play Review |
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| Return
Policy |
Curtain
Critters online purchaces may be returned within 30 days
of receipt. Please send returns to Curtain
Critters Return Center.
All merchandise must be in new and unused condition and in
it's original packaging. |
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A refund of the price of the
item(s) and any applicable
taxes will be issued in the original form of payment used
to purchace the item (excluding shipping charges).
Please note
that this
also applies to items received
as gifts. If you
return a gift, the purchacer will
receive
a
refund in the original form of payment
they used
to make the purchace. |
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| Damaged,
Defective or Incorrect Items |
If
you return a damaged, defective or incorrect item(s)
to the
return center, you will receive a refund. You may then choose
to purchase a replacement
item.
Please contact our customer service team before
returning the item(s) to us. |
| Refund
Method |
Refunds
will be in the same form as original purchase.
If the
item(s) is a gift, the person who originally
made
the
purchase will receive a refund. |
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Critters reserves the right to refuse any returns |
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| COD
Orders |
| We
do not accept COD orders at this time. |
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| Instructions |
Please
follow the instructions below when packing and sending
your product(s) for return. It is important
to note that the
instructions below must be followed to allow
us the
opportunity to process your return. |
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- Pack the item(s) carefully
so it will not be damaged
during the shipping process. |
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Include a copy of the packing slip. We will not be able
to process a return for any shipment recieved
without
a packing slip. |
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- Use a secure shipping method to send the item(s)
so
it may be tracked. For example, if you are
sending it
through the United States Postal Service,
please
send via certified mail. We are not responsible
for item(s) lost during shipping, and cannot
process
your return until the item(s) are recieved |
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- Unless a different return address is specified on your
packing slip, all item(s) should
be sent to the
following return center address: |
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Curtain
Critters Return Center
2621 Stonegate Drive
Jacksonville, FL 32223 |
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Customer
Satisfaction |
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If
for any reason you are not completely satified please
contact Curtain Critters Customer Service at 904.576.5068
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